🏥Medical & Hospitals

Where to go, ranked by quality

Emergency: dial 911

For non-life-threatening, go directly to Hospiten or Costamed — faster than waiting for an ambulance.

Tourist-grade (recommended)

English-speaking, accept US/CA travel insurance, modern facilities. Use these.

Hospiten Riviera Maya

Playacar, Av. Federales

24/7 ER, surgery, ICU. Most travel insurers direct-bill.

+52 984 803 1002 Map

Costamed Hospital Playa

Av. CTM (downtown)

24/7, English staff, bilingual paperwork. Imaging, labs, ER.

+52 984 873 1616 Map

Centro Médico de las Américas

Av. 30

Specialist clinics, second opinions, outpatient care.

+52 984 109 2202 Map

Walk-in clinics

Faster + cheaper for non-urgent issues (UTI, ear infection, stitches).

Walk-In MediCenter

Calle 35 & Av. 10

Cash-pay walk-ins, English doctors, ~$60–100 USD per visit.

+52 984 803 1215 Map

International Medical Group

5th Ave & Calle 34

Tourist-focused, house calls to villa available.

+52 984 113 0202 Map

Public (IMSS) — emergency only

Free for residents, slow & overcrowded for tourists. Skip unless it's the closest option in a true emergency.

IMSS Playa del Carmen

Av. CTM

Public hospital. Use 911 dispatch in emergencies.

911 Map

Travel insurance tip

Hospiten and Costamed both direct-bill most US/CA travel insurers (GeoBlue, Allianz, World Nomads, IMG). Carry your insurance card. Otherwise pay by card and submit for reimbursement — keep all paperwork in Spanish + English.